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 Frequently Asked Questions

FAQS FOR INCOMING IEBP-G EXCHANGE STUDENTS:

Click here for a downloadable PDF version of the Frequently Asked Questions.

PRE-DEPARTURE

IS THERE ANYTHING I NEED TO DO BEFORE I LEAVE?

Yes, there are a few things you should do:
Yes, there are a few things you should do:
  1. REQUEST AIRPORT PICKUP
    If you wish to be picked up from the airport please click on the following link and fill out the form with your travel information: http://www.grenfell.mun.ca/student-services/international/Pages/airport-pickup.aspx If there are any changes that occur after you have filled out this form please send Shanda Williams an email as soon as possible (swilliams@grenfell.mun.ca).
  2. APPLY FOR HOUSING IF YOU HAVE NOT ALREADY. INFORM HOUSING OF YOUR MOVE-IN DATE
    Housing applications should be made online at: https://starrezweb.swgc.ca/StarRezPortal/Default.aspx?Params=L9ezxPcQnQvPF6HX%2bWhPkP83zQu2Bk2UMjG7HhN7%2b2k%3d Once, you’ve been accepted to housing, it is important to inform student housing of your move-in date so that your room can be prepared for your arrival. You can contact student housing by emailing Lucas Poole, Administrative Program Assistant at lpoole@grenfell.mun.ca. Please be aware that student housing move-in is not available before August 28, 2014.
  3. APPLY FOR PEER CORRESPONDENCE / JOIN OUR FACEBOOK PAGE
    You can be connected with one of Grenfell’s current students for communication about living and studying at Grenfell. It helps to get some questions answered relating to weather, foods, culture, transportation, etc. Get connected with our current students in one of two ways:
    1. FACEBOOK…We have students on our Facebook correspondence page ready to answer any questions you may have. Just simply request to be added to the page https://www.facebook.com/groups/179149792227782/
    2. EMAIL…Another great way to connect with current students is through email correspondence. If you would like to chat with one of our current students please click here http://www.grenfell.mun.ca/student-services/international/Pages/peer.aspx and fill out the peer correspondence form.

 

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WHERE SHOULD I BOOK MY FLIGHT TO?

Book your travel to Deer Lake airport in Newfoundland (airport code YDF). For international flights, Deer Lake is serviced by Air Canada. In Canada, you will most likely connect in one or more of Vancouver, Toronto, Montreal or Halifax. Many flights to Deer Lake arrive late at night or early in the morning.

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WHEN SHOULD I PLAN TO ARRIVE?

At Grenfell Campus we offer an Airport Pickup Service to all our new international students. This means that upon your arrival at the Deer Lake Airport (YDF) there will be a member to staff to greet you. To guarantee a space on our shuttle service please plan to arrive between the hours of 00:01 (am) and 11:59 on January 4th. Fill out the form at the link below to request airport services and to upload your itinerary: http://www.grenfell.mun.ca/student-services/international/Pages/airport-pickup.aspx. If there are any changes that occur after you have filled out this form please submit an updated form as soon as possible.

If you arrive outside of these hours, do not despair, once you have picked up your bags you can travel to Corner Brook on the Airport Shuttle Service. There is a fee for taking the airport shuttle and that ranges from $28—$50 Canadian dollars. Please request a receipt and we will refund to you the cost. Upon arrival at the campus, one of our staff will meet and show you to your room. Whatever day you plan to arrive, it is very important to complete the airport pickup request form so that arrangements can be made to meet you at the airport or on campus.

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WHAT WILL HAPPEN WHEN I ARRIVE?

Deer Lake Airport is a small airport about 45 minutes away from campus by car. If you have filled out an airport pickup request, you will most likely be met at the airport by one our staff or volunteers. You will be taken from the airport to the campus (about 45 minutes). You will be shown to your room and given your keys to housing, some bedding for the first few nights and a welcome bag with information on the campus and community and a few snacks. If it is not possible to meet you at the airport, we will give you directions to take the taxi shuttle to the campus, where you will be met by a staff member or volunteer to receive keys to your room.

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DO I NEED TO REGISTER FOR COURSES BEFORE I LEAVE MY HOME COUNTRY?

No, you don’t. You will be automatically registered in the ESL course component of the IEBP-G (ESL 011F) and the credit course when you are accepted into the program.

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WHEN CAN I PAY MY FEES? HOW SHOULD I PAY MY FEES?

Fees are due on the first day of class. You may pay your fees by bank transfer before you arrive on campus, or by debit card, money order, or cheque upon arrival.

If you wish to pay by bank transfer, please ask the ESL Coordinator (hdrummond@grenfell.mun.ca) for an invoice of fees due.

If you choose to pay after arriving on campus, you will be provided with a form to take to the Bursar’s office to pay your fees by debit card, money order, or cheque. Credit card payment is now accepted in-person for ESL fees only but not for housing or other university fees. Mastercards only (not other credit cards) can be accepted for online payment of housing and other university fees with a 2% surcharge. Because of this, we recommend payment by bank transfer for new IEBP-G students.

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WHAT CAN I EXPECT IN MY FIRST FEW DAYS AT GRENFELL?

You will be given a short tour of the campus and also of the city, so that you can buy groceries and set up a bank account if needed. We will arrange for you to sign up with the various services on campus so that you can start to enjoy your stay here. These include signing up for the library, getting a computer account and wireless access, and getting your student recreation card.

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WHAT CAN I EXPECT IN MY FIRST FEW WEEKS IN THE IEBP-G?

During the first week, you will meet the many staff and students you will be working with in the program. You will attend a welcome event for new international students and a planned outing. You will have a campus and community tour and you will be given an orientation for the program, which will include information on the campus and the community, explanations of expectations, goals and assessments for the IEBP-G. You will also begin attending lectures for your credit course in the first week of classes. You will receive a more detailed orientation schedule before you depart your home country and will receive the IEBP-G Handbook upon arrival for detailed information on course expectations, policies, etc.

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WHAT WILL A REGULAR WEEK OF STUDY LOOK LIKE?

You will have three periods of grammar and vocabulary classes, two periods of language lab instruction, one to two culture and society lectures, six periods of integrated skills and reading and two of writing. In addition, you will attend lectures for your credit course for three hours per week. You will also participate in two hours per week of tutorials (to review the content of the credit course) and three hours or four hours per week of small-group discussion sessions. You will also attend guest lectures and other university events and complete reflection forms. The program is intensive. Altogether, you will be in class, labs, tutorials, lectures or discussion sessions for about 23 hours per week. There are two or more class groups of students, each with different course schedules for several components of the program.

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WHAT SHOULD I BRING WITH ME?

Corner Brook has a good selection of stores, so you will most likely be able to buy most things you need here after you arrive. Be aware that the stores here may not sell the brands you are used to, so if there are any specific or unique personal items that you need (e.g. medications, contact lens solution, special food items and so on) you may be better off bringing it when you come. You should also check to make sure that anything you bring is not prohibited by Canadian law. Be sure to carry your acceptance letters to MUN and the IEBP-G with you in your carry-on baggage as you may need to produce these when you arrive in Canada. Please be aware as well that your health insurance at MUN does not cover pre-existing medical conditions or most medications, so if there is anything you need, please bring enough supplies to last for your period of study with us.

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WHAT CLOTHES SHOULD I BRING?

Corner Brook is mild in summer and quite cold in winter, with lots of snow. It is usually better to bring clothes that can be layered so you can more easily deal with changes in temperature. You should also bring a waterproof coat and good walking shoes as Corner Brook is very hilly. For winter, you will need a warm coat, hat, mittens and boots. These can be purchased in Corner Brook if needed. You may want to bring one formal outfit for more formal events. You may wish to bring an item of traditional dress from your country, in case you’d like to wear it for one of the international events held each semester at Grenfell Campus.

If there is a specific sport that you want to do (e.g. swimming, going to the gym, skiing etc.) it would be a good idea to bring clothes for that sport. However, these can be bought here if needed.

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HOW CAN I GET AROUND TOWN?

There are taxi services, a public bus service, a free shuttle to the grocery store and you can always walk or cycle (depending on the weather). Corner Brook is quite compact, so you often do not need to walk for a very long time to do what you need to do. In the winter, however, you may find it difficult to walk. Many students prefer to share taxis. Information on getting around Corner Brook is found on the city’s website: http://cornerbrook.com/default.asp?id=190&sfield=content.id&search=404&mn=1.24.344.355

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WHAT IS THE WEATHER LIKE IN CORNER BROOK?

This chart (from Corner Brook’s Wikipedia page) shows climate information for Corner Brook. The weather in Corner Brook is quite mild, due to our proximity to the ocean. Summers are not as hot and winters not as cold as many parts of Canada.

In the winter, however, temperatures are below zero most of the time and we get a lot of snow!

Climate data for Corner Brook

Month

Jan

Feb

Mar

Apr

May

Jun

Jul

Aug

Sep

Oct

Nov

Dec

Year

Record high °C (°F)

14.5
(58.1)

14.0
(57.2)

20.5
(68.9)

22.5
(72.5)

27.2
(81)

33.3
(91.9)

34.4
(93.9)

34.4
(93.9)

31.1
(88)

25.0
(77)

21.7
(71.1)

16.7
(62.1)

34.4
(93.9)

Average high °C (°F)

−2.5
(27.5)

−3.2
(26.2)

1.1
(34)

6.4
(43.5)

12.1
(53.8)

17.7
(63.9)

21.8
(71.2)

21.1
(70)

16.7
(62.1)

10.5
(50.9)

4.9
(40.8)

0.2
(32.4)

8.9
(48)

Daily mean °C (°F)

−6.1
(21)

−7.2
(19)

−3.0
(26.6)

2.7
(36.9)

7.7
(45.9)

13.1
(55.6)

17.3
(63.1)

16.9
(62.4)

12.7
(54.9)

7.2
(45)

2.3
(36.1)

−2.8
(27)

5.1
(41.2)

Average low °C (°F)

−9.7
(14.5)

−11.2
(11.8)

−7.1
(19.2)

−1.1
(30)

3.3
(37.9)

8.4
(47.1)

12.6
(54.7)

12.6
(54.7)

8.6
(47.5)

3.8
(38.8)

−0.3
(31.5)

−5.7
(21.7)

1.2
(34.2)

Record low °C (°F)

−31.7
(−25.1)

−31.7
(−25.1)

−29.4
(−20.9)

−18.5
(−1.3)

−7.5
(18.5)

−4.4
(24.1)

1.1
(34)

0.0
(32)

−2.8
(27)

−7.8
(18)

−16.1
(3)

−20.6
(−5.1)

−31.7
(−25.1)

Precipitation mm (inches)

148.3
(5.839)

99.3
(3.909)

95.8
(3.772)

70.7
(2.783)

77.5
(3.051)

84.1
(3.311)

91.0
(3.583)

98.6
(3.882)

104.3
(4.106)

123.6
(4.866)

125.7
(4.949)

151.9
(5.98)

1,270.8
(50.031)

Source: Environment Canada[19]

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HOW MUCH MONEY WILL I NEED TO LIVE IN CORNER BROOK?

This really depends on what you want to do while you are here. Corner Brook can be very inexpensive if you cook your own food and enjoy free or inexpensive activities such as hiking, snowshoeing or swimming. However, if you enjoy eating out, shopping and want to take advantage of some of the more expensive activities in the area, you will need to bring sufficient spending money.
Examples of cost:
  • Coffee at the university: $1.50
  • Latte at a coffee shop: $3.50
  • Burger at Macdonalds: $1.50-$5
  • Lunch in a nice restaurant: $15-20
  • Lunch at the university cafeteria: $4-12
  • A winter coat: $10 (second-hand shop) - $400 (ski shop)
  • A movie ticket: $8
  • Day ski pass (downhill):$43
  • A taxi to the mall from the university: $10-14 (can be shared among 3-4 students)
  • A bus ticket: $2.50
  • Recreational pass for one semester (for gym, pool, fitness centre and skating rink): $100

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WHAT ACTIVITIES CAN I TRY?

There are many activities to get involved with on campus. Activities and events are organized by International Student Services, Housing, Student Services, the GCSU, the IEBP-G activity leaders as well as by the many student groups on campus. Examples of some activities for the previous semester are listed here.

In addition, both the International Student Programming Coordinator and the IEBP-G activity leaders work to keep you informed of activities on campus and in the community and how to sign up for them.

To give you an idea of some of the activities available in the community, you can check the Corner Brook activity guide and the website Corner Brooker:

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WHAT IS MY ADDRESS AT GRENFELL CAMPUS?

Your address will be:
Your name
Your housing room number (if known)
Student Housing, Grenfell Campus
Corner Brook, NL
A2H 6P9

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WHERE CAN I EAT ON CAMPUS?

On campus there are three cafeteria style vendors in one location (GCSU Food Court) serving a variety of foods including pizza, sandwiches, sushi, coffee and tea, and various baked goods and snacks.

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WHERE CAN I EAT OFF CAMPUS?

Corner Brook has a number of restaurants, including some international restaurants such as Japanese, Chinese, or Spanish. A description of the restaurants in Corner Brook can be found at: http://www.cornerbrook.com/default.asp?id=190&sfield=content.id&search=912&mn=1.22.529

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WHERE CAN I BUY GROCERIES?

There are three main grocery stores in Corner Brook: Sobey’s, Dominion and Coleman’s. Each sells a good variety of convenience and fresh foods. In addition, local gas stations usually sell essentials such as bread and milk as well as snacks. Most of our students shop at the grocery store, Coleman’s, which is a good-sized, modern grocery store and is located a 15 minute walk from campus. There is also a regular shuttle bus from the campus to Coleman’s. You will receive a map showing the location of the grocery stores and will be shown the location during your community tour.
Some examples of the costs of groceries are:
  • Milk: $2/litre
  • Apples: $4.50/kg
  • Bananas: $2.25/kg
  • Sushi (6 pieces): $6
  • Loaf of bread: $2.50

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WHAT WILL I NEED TO BUY OR BRING FOR MY ROOM IN HOUSING?

Each room in residence or chalet apartments is furnished with: a bed with clothes drawers, a desk, desk lamp and chair. Residence floors have large shared kitchen facilities, and chalet apartments have shared kitchen. You will need to bring or purchase bedding as well as any personal or decorative items. Corner Brook has a few department stores/box shops including Walmart and Target. You can purchase most common household items in Corner Brook. If you have any unique items or items not available outside your home country/region, you should plan to bring these with you.

Answers to frequently asked questions about housing can be found at: http://www.grenfell.mun.ca/res/Pages/faq.aspx

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WILL I HAVE WIRELESS INTERNET ACCESS?

All bedrooms in student housing (residence and chalets) are wired for both internet and digital phone systems and access is included in the regular residence rate. Wireless internet is available throughout the campus, though it is not always reliable. You will not have access to Wi-Fi and computing services on campus until you set up your computing and wireless accounts, which we will assist you with in your first days on campus. If you arrive on a weekend or holiday, you will not have wireless internet access on campus until a working day when staff can assist you to set up your computing and wireless accounts. Our Computing staff members are very busy at the start of the year assisting all new students in setting up wireless accounts on personal devices. Please be patient! While you are waiting for wireless services on campus, you can use the wireless services at one of the cafes in town (Brewed on Bernard, Coleman’s or Macdonald’s).

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WHAT VOLTAGE IS USED IN CANADA? CAN I USE MY COMPUTER OR OTHER ELECTRICAL ITEMS IN CANADA?

In Canada, the voltage used is 120 Volts. You will need to bring an adaptor if you want to use electrical items from your country which are not meant for this voltage. Check the label or manual for your item to confirm the voltage range.

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WHEN SHOULD I BOOK MY RETURN FLIGHT?

You should plan to travel after the end of the exam period (fall semester 2014, Dec. 8-17). The date for your final exam for the academic credit course will not be set until mid-semester. While it is rare for this to happen, it is possible as well that once the exam is set, it could be rescheduled any time in the exam period due to an emergency cancellation. Therefore, you should plan to be on campus for the entirety of the exam period.

WHERE CAN I FIND MORE INFORMATION ABOUT…?

Corner Brook
The city website has information about Corner Brook, including a Newcomer’s Guide and a Video Tour Book.
www.cornerbrook.com

Community Blog
www.cornerbrooker.com

The province of Newfoundland and Labrador
http://www.newfoundlandlabrador.com/

Grenfell Campus
www.grenfell.mun.ca
www.grenfell.mun.ca/prospective-students/international-students/Pages/default.aspx

International Student Services at Grenfell Campus
www.grenfell.mun.ca/student-services/international/Pages/default.aspx

The IEBP-G at Grenfell Campus
http://www.grenfell.mun.ca/arts/english-second-language/iebp/Pages/default.aspx

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WHO SHOULD I CONTACT IF I HAVE QUESTIONS?

We are very happy to answer your questions as you prepare to study with us.

For questions about the IEBP-G program, contact:
Hadija Drummond: hdrummond@grenfell.mun.ca

For questions about student support and services (including airport pickup and general information), contact:
Shanda Williams: swilliams@grenfell.mun.ca

For questions about student housing: resinfo@grenfell.mun.ca

 
For questions related to studying as an exchange student:

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street address:

Grenfell Campus
Memorial University

20 University Drive
Corner Brook, NL
A2H 5G4
Canada

mailing address:

Grenfell Campus
Memorial University

PO Box 2000
Corner Brook, NL
A2H 6P9
Canada

email addresses:

For questions about the university:
info@grenfell.mun.ca

For questions about the website:
webadmin@grenfell.mun.ca

For technical support questions:
helpdesk@grenfell.mun.ca

telephone:

Switchboard: 1-709-637-6200

Student Recruitment: 1-888-637-6269

Registrar: 1-866-381-7022